1. Go to the Setup Module.

Click on Setup

2. Under Structure, click on ‘Data Sets’.

Click on Data Sets

3. Click on ‘Add’ Icon

Click on basic:icon-ico-add

4. We can configure data sets for each module, but in this example, we will select the function type as ‘Fulfillment’. Select the reason list as ‘Return’, enter the reason, and then click on ‘Save’ to add the data sets.

Click on advance configuration

5. To add the service stage status for the fulfillment, Select the reason list as ‘Return’, enter the reason, and then click on ‘Save’ to add the data sets.

Click on advance configuration

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