POWER MORE

Pick A Support Plan

Get a team that supports and empowers your business everyday.

(Save 10%)

Basic

Letting everyone win.

$62.98

Billed at $839.76 $755.78/yr

SUPPORT PACKAGE CONTAINS


Best choice

Business Essentials

Optimized for power launch & quick digitization.

$89.98

Billed at $1199.76 $1079.78/yr

SUPPORT PACKAGE CONTAINS


Competitive Edge

Optimized for team performance, market growth & scale.

$116.98

Billed at $1559.76 $1403.78/yr

SUPPORT PACKAGE CONTAINS


TRY MORE

Deal of a limited time.

Free setup. 14 day trial. Premium features.

Offer valued at $4000 average per install. Limited giveaways. Don’t wait, signup up now.

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Let’s Build Better

Customer Experiences.

Together.

Serving our customers by making their customers happy through our game-changing support plans.

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Our support planimg focus across your needs

We help small businesses quickly master the challenges of digitizing, optimizing, and growing their business across functions.

1

Customers

2

Sales

3

Teams

4

Operations

5

Marketing

1

Strengthen
Core Competencies

Strengthen business with tighter alignment for target excellence across your core competencies.

2

Offer Rewarding
Customer Experience

Design very explicit ways to offer customer experiences (Cx) across service models. Charge the customer in a palatable way.

3

Compete
Fast & Effectively

Compete effectively with more-focused rivals while making company look & act as an unequivocal brand.

4

Scale
Economics & Grow Brand

Provides scale advantages that provide economic benefits to their most profitable niches.

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SCALE MORE

People and companies need to be organized and automate their processes to scale.

SUCCEED MORE

Optimize Your Firm To

Jacktrade helps leaders continue to innovate, study, and succeed their business to get clearer picture of their market growth and complete financial picture on a single platform.

Jacktrade Support Plans

Comprehensive expert insights and proactive solutions-driven approach for business transformation.



Gain exclusive services with a Competitive Edge.img

At Jacktrade, your success is our highest priority and our support plans are designed to help you exceed your ever-evolving business needs.

Experience greater scalability, performance and operational efficiency – from 1:1 consultation, issue classification, to strategic production escalation and more, we’ve got you covered. Our dedicated team of experts is committed to delivering an unparalleled support experience.

Choose type of business you are.

BASIC BUSINESS ESSENTIALS COMPETITIVE EDGE
PLATFORM SUPPORT BASIC ESSENTIAL GOLD
Tickets / Emails Support
Online Video Tutorials
Online Documentation & Knowledge Base
Live Chat Support
(8 hours x 5 days)
(8 hours x 7 days)
(24 hours x 7 days)
24/7 security monitoring & threat detection
Guaranteed response time (per priority level) P1 – 24 Business hours
P2 – 48 Business hours
P3 – 72 Business hours		 P1 – 12 Business hours
P2 – 18 Business hours
P3 – 32 Business hours		 P1 – 4 Business hours
P2 – 8 Business hours
P3 – 16 Business hours
CONFIGURATION ASSISTANCE BASIC ESSENTIAL GOLD
Personalized kickoff call
Guide team for mobile and table app usage
Manage learning through videos and knowledge base
Remote assistance (configuration setup with screen recording)
1:1 platform remote support (screen share)
Sandbox testing setup before production
Technical account manager
1:1 team training (in days)
PLATFORM SETUP - FUNDAMENTALS (SERVICES FOCUSED) BASIC ESSENTIAL GOLD
Setup business structure
Setup invoice formats, appendixes & branding
Email setup for the team
Setup services & rates
Setup recurring services
Setup users & permissions
Upload customer contacts & companies
Upload business contacts
Setup workorders
Setup sales taxes (services)
Setup delivery zone
Setup digital payments
Setup dashboards & permissions
Customize list views
PLATFORM SETUP - FUNDAMENTALS (PRODUCT FOCUSED) BASIC ESSENTIAL GOLD
Setup inventory with attribute policy
Upload inventory with pictures
Upload materials with pictures
Setup sales taxes (products & materials)
Setup warranty policy and tracking
Setup suppliers and purchase orders
PLATFORM SETUP - ADVANCED (DATA FOCUSED) BASIC ESSENTIAL GOLD
Setup custom forms
Setup data sets/values across the application
Customize tags (based on workflow & business strategies)
Setup smart actions automation
Setup promotions
Web to contact form
Web to lead form
Attach files to feeds
DIGITIZING & MODERNIZING BUSINESSES BASIC ESSENTIAL GOLD
Market Analysis & Recommendations
Growth analysis with business and vision scoring
Revenue opportunity gap analysis
Branding and market measurements
Online presence analysis and recommendations. Website, and social media posts.
Data Enrichment
Enrich customer data with social profile links
Enrich customer data through online research
Enrich customer data using marketing persona
Customer intelligence data & data analysis / cleanliness / corrections / guidance improvements.
Productivity & Opeational Guidance
Personalized how-to video tutorials (Screen share recordings)
Design & implement operational workflows
Increase the rate of achievement, reducing time across your service deliveries.
Measuring reduction in administrative tasks & other cost buckets
Measuring and improving sales enablers
Project management and 1-1 training
Scaling Customer Relationships & Sales
Customer surveys and feedback loops
Implementing customer service across your teams
Produce & design evergreen content for marketing
Effective customer communication drips
Increasing online business reviews to maximize the impact
Effective partner communications
Integration guidance (Website, Marketing, Mobile App, Smart Devices)
Map customer focused sales journey
Pre-script & standardize all outgoing emails
Build and launch email marketing
 
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