Get a team that supports and empowers your business everyday.
Basic
Letting everyone win.
Billed at $839.76 $755.78/yr
$2,610 | One-time setup fee
1-3 days | Setup time
SUPPORT PACKAGE CONTAINS
01 | Tickets/Email Support
02 | Online Video Tutorials
03 | Online Documentation
04 | Live Chat Support
05 | Guaranteed Response Time
06 | 24/7 security monitoring & threat detection
Business Essentials
Optimized for power launch & quick digitization.
Billed at $1199.76 $1079.78/yr
$6,210 | One-time setup fee
3-7 days | Setup time
SUPPORT PACKAGE CONTAINS
All | Basic Support Package Function +
06 | Ongoing Configuration Assistance
07 | Fundamental Platform Setup (Services)
08 | Fundamental Platform Setup (Product)
09 | Advanced Platform Setup
09 | Prioritized Response Time
Competitive Edge
Optimized for team performance, market growth & scale.
Billed at $1559.76 $1403.78/yr
$8,550 | One-time setup fee
1-3 weeks | Project time
SUPPORT PACKAGE CONTAINS
All | Essential Support Package Function +
10 | Advanced Platform Setup
11 | Market Analysis & Recommendations
12 | Data Enrichment
13 | Productivity & Operational Guidance
13 | Scaling Customer Relationships & Sales
Free setup. 14 day trial. Premium features.
Offer valued at $4000 average per install. Limited giveaways. Don’t wait, signup up now.
We help small businesses quickly master the challenges of digitizing, optimizing, and growing their business across functions.
Customers
Sales
Teams
Operations
Marketing
Strengthen business with tighter alignment for target excellence across your core competencies.
Design very explicit ways to offer customer experiences (Cx) across service models. Charge the customer in a palatable way.
Compete effectively with more-focused rivals while making company look & act as an unequivocal brand.
Provides scale advantages that provide economic benefits to their most profitable niches.
Jacktrade helps leaders continue to innovate, study, and succeed their business to get clearer picture of their market growth and complete financial picture on a single platform.
Gain exclusive services with a Competitive Edge.
At Jacktrade, your success is our highest priority and our support plans are designed to help you exceed your ever-evolving business needs.
Experience greater scalability, performance and operational efficiency – from 1:1 consultation, issue classification, to strategic production escalation and more, we’ve got you covered. Our dedicated team of experts is committed to delivering an unparalleled support experience.
BASIC | BUSINESS ESSENTIALS | COMPETITIVE EDGE |
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PLATFORM SUPPORT | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Tickets / Emails Support | |||
Online Video Tutorials | |||
Online Documentation & Knowledge Base | |||
Live Chat Support | (8 hours x 5 days) |
(8 hours x 7 days) |
(24 hours x 7 days) |
24/7 security monitoring & threat detection | |||
Guaranteed response time (per priority level) | P1 – 24 Business hours P2 – 48 Business hours P3 – 72 Business hours |
P1 – 12 Business hours P2 – 18 Business hours P3 – 32 Business hours |
P1 – 4 Business hours P2 – 8 Business hours P3 – 16 Business hours |
CONFIGURATION ASSISTANCE | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Personalized kickoff call | |||
Guide team for mobile and table app usage | |||
Manage learning through videos and knowledge base | |||
Remote assistance (configuration setup with screen recording) | |||
1:1 platform remote support (screen share) | |||
Sandbox testing setup before production | |||
Technical account manager | |||
1:1 team training (in days) |
PLATFORM SETUP - FUNDAMENTALS (SERVICES FOCUSED) | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Setup business structure | |||
Setup invoice formats, appendixes & branding | |||
Email setup for the team | |||
Setup services & rates | |||
Setup recurring services | |||
Setup users & permissions | |||
Upload customer contacts & companies | |||
Upload business contacts | |||
Setup workorders | |||
Setup sales taxes (services) | |||
Setup delivery zone | |||
Setup digital payments | |||
Setup dashboards & permissions | |||
Customize list views |
PLATFORM SETUP - FUNDAMENTALS (PRODUCT FOCUSED) | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Setup inventory with attribute policy | |||
Upload inventory with pictures | |||
Upload materials with pictures | |||
Setup sales taxes (products & materials) | |||
Setup warranty policy and tracking | |||
Setup suppliers and purchase orders |
PLATFORM SETUP - ADVANCED (DATA FOCUSED) | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Setup custom forms | |||
Setup data sets/values across the application | |||
Customize tags (based on workflow & business strategies) | |||
Setup smart actions automation | |||
Setup promotions | |||
Web to contact form | |||
Web to lead form | |||
Attach files to feeds |
DIGITIZING & MODERNIZING BUSINESSES | BASIC | ESSENTIAL | GOLD |
---|---|---|---|
Market Analysis & Recommendations | |||
Growth analysis with business and vision scoring | |||
Revenue opportunity gap analysis | |||
Branding and market measurements | |||
Online presence analysis and recommendations. Website, and social media posts. | |||
Data Enrichment | |||
Enrich customer data with social profile links | |||
Enrich customer data through online research | |||
Enrich customer data using marketing persona | |||
Customer intelligence data & data analysis / cleanliness / corrections / guidance improvements. | |||
Productivity & Opeational Guidance | |||
Personalized how-to video tutorials (Screen share recordings) | |||
Design & implement operational workflows | |||
Increase the rate of achievement, reducing time across your service deliveries. | |||
Measuring reduction in administrative tasks & other cost buckets | |||
Measuring and improving sales enablers | |||
Project management and 1-1 training | |||
Scaling Customer Relationships & Sales | |||
Customer surveys and feedback loops | |||
Implementing customer service across your teams | |||
Produce & design evergreen content for marketing | |||
Effective customer communication drips | |||
Increasing online business reviews to maximize the impact | |||
Effective partner communications | |||
Integration guidance (Website, Marketing, Mobile App, Smart Devices) | |||
Map customer focused sales journey | |||
Pre-script & standardize all outgoing emails | |||
Build and launch email marketing |