POWER MORE

Pick A Support Plan

Get a team that supports and empowers your business everyday.

(Save 10%)

Basic

Letting everyone win.

$62.98

Billed at $839.76 $755.78/yr

SUPPORT PACKAGE CONTAINS


Best choice

Business Essentials

Optimized for power launch & quick digitization.

$89.98

Billed at $1199.76 $1079.78/yr

SUPPORT PACKAGE CONTAINS


Competitive Edge

Optimized for team performance, market growth & scale.

$116.98

Billed at $1559.76 $1403.78/yr

SUPPORT PACKAGE CONTAINS




TRY MORE

Deal of a limited time.

Free setup. 14 day trial. Premium features.

Offer valued at $4000 average per install. Limited giveaways. Don’t wait, signup up now.

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Let’s Build Better

Customer Experiences.

Together.

Serving our customers by making their customers happy through our game-changing support plans.

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Our support planimg focus across your needs

We help small businesses quickly master the challenges of digitizing, optimizing, and growing their business across functions.

1

Customers

2

Sales

3

Teams

4

Operations

5

Marketing

1

Strengthen
Core Competencies

Strengthen business with tighter alignment for target excellence across your core competencies.

2

Offer Rewarding
Customer Experience

Design very explicit ways to offer customer experiences (Cx) across service models. Charge the customer in a palatable way.

3

Compete
Fast & Effectively

Compete effectively with more-focused rivals while making company look & act as an unequivocal brand.

4

Scale
Economics & Grow Brand

Provides scale advantages that provide economic benefits to their most profitable niches.

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SCALE MORE

People and companies need to be organized and automate their processes to scale.

SUCCEED MORE

Optimize Your Firm To

Jacktrade helps leaders continue to innovate, study, and succeed their business to get clearer picture of their market growth and complete financial picture on a single platform.

Jacktrade Support Plans

Comprehensive expert insights and proactive solutions-driven approach for business transformation.



Gain exclusive services with a Competitive Edge.img

At Jacktrade, your success is our highest priority and our support plans are designed to help you exceed your ever-evolving business needs.

Experience greater scalability, performance and operational efficiency – from 1:1 consultation, issue classification, to strategic production escalation and more, we’ve got you covered. Our dedicated team of experts is committed to delivering an unparalleled support experience.

Choose type of business you are.

BASIC BUSINESS ESSENTIALS COMPETITIVE EDGE
PLATFORM SUPPORT BASIC ESSENTIAL GOLD
Tickets / Emails Support
Online Video Tutorials
Online Documentation & Knowledge Base
Live Chat Support
(8 hours x 5 days)
(8 hours x 5 days)
(24 hours x 5 days)
24/7 security monitoring & threat detection
Guaranteed response time (per priority level) P1 – 96 Business hours
P2 – 120 Business hours
P3 – 144 Business hours		 P1 – 24 Business hours
P2 – 48 Business hours
P3 – 72 Business hours		 P1 – 12 Business hours
P2 – 18 Business hours
P3 – 32 Business hours
CONFIGURATION ASSISTANCE BASIC ESSENTIAL GOLD
Personalized kickoff call
Remote assistance (configuration setup with screen recording)
Personal learning through videos and knowledge base
1:1 platform remote support (screen share)
Guide team for mobile and table app usage
Sandbox testing setup before production
Technical account manager (Dedicated)
1:1 team - configuration training
PLATFORM SETUP - FUNDAMENTALS (SERVICES FOCUSED) BASIC ESSENTIAL GOLD
Setup business structure
Setup invoice formats, appendixes & branding
Email setup for the team
Setup services, rates & quote templates
Setup recurring services
Upload customer contacts & companies
Upload business contacts
Setup order management workflow
Setup workorders
Setup sales taxes (services)
Setup delivery zone
Setup digital payments (with gateway processors)
Setup users & permissions
Setup dashboards & permissions (volume restrictions apply)
Customize list views
Import customer contacts (volume restrictions apply)
Setup custom forms (volume restrictions apply)
Setup data sets/values across the application
PLATFORM SETUP - FUNDAMENTALS (PRODUCT FOCUSED) BASIC ESSENTIAL GOLD
Setup inventory with attribute policy
Import inventory with pictures (volume restrictions apply)
Import materials with pictures (volume restrictions apply)
Setup sales taxes (products & materials)
Setup warranty policy and tracking
Setup suppliers and purchase orders
Setup delivery methods
PLATFORM SETUP - ADVANCED (DATA FOCUSED) BASIC ESSENTIAL GOLD
Customize tags (based on workflow & business strategies)
Setup smart actions automation
Setup smart notifications
Setup promotions or loyalty
Setup online lead capture
Setup online leads via email
Attach files to feeds
Setup sales pipeline
PLATFORM SETUP - INTEGRATIONS (DATA FOCUSED) BASIC ESSENTIAL GOLD
Integrate Quickbooks
Google calendar sync
Google contact sync
Microsoft calendar sync
Microsoft contact sync
Integrate Zoom
Integrate Google Drive
Integrate Dropbox
Integration with Twilio (Coming soon)
Integration with Zapier (Coming soon)
Calendly integration (Coming soon)
Custom Integration guidance (Website, Marketing, Mobile App, Smart Devices)
DIGITIZING & MODERNIZING BUSINESSES BASIC ESSENTIAL GOLD
Personalized Team Training
Project management and 1-1 training
Personalized how-to video tutorials (Screen share recordings)
Design & implement operational workflow (Diagrams)
Scaling Customer Relationships & Sales
Segmenting your contacts based on business goals
Customer surveys and feedback loops
Implementing customer service across your teams
Effective customer service & communication
Map customer-focused customer journey (pre-sales, sales, post-sales)
Pre-script & standardize all outgoing emails (customer service)
Produce & design evergreen content for marketing
Build and launch email marketing (lifecycle marketing)
 
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